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FAQ

See below for detailed information about Backyard Bug Patrol in our FAQ.

What makes Backyard Bug Patrol different? We specialize in ticks and mosquitoes and a few other outdoor pests. We are experts and offer the best in class service.  New this year, at the request of our wonderful customers we have begun offering Preventative, Green Indoor Pest Control in addition to Stinkbug Control.  We have a personal interest in helping families rid their yards of ticks. Please see “The Mitchell’s” story. And most of all, we are proud of our outstanding customer service.  You will find none better in our industry!

What areas do you service? We are happy to announce that we are now licensed to treat yards in Virginia, Maryland, DC and West Virginia. We cover all of Northern Virginia  (including Charlottesville and Harrisonburg), Suburban Maryland and Eastern West Virginia.

Are your techs licensed? All of our techs must undergo a training period and take a state certification test. They are required to be licensed in every state we operate.

Will your treatments kill my plants? No.  Our products are non-toxic to mammals and plants.

Will it harm other animals and bees? It won’t harm animals or humans. Bees are bugs so our licensed technicians take care not to spray the blossoms of flowers as best they can.

How effective is the treatment? For your first spray, our treatment is 80-90% effective in eradicating ticks and mosquitos. Please keep in mind that treatments are cumulative and your yard will become more pest-free with each treatment.

What happens if I see mosquitoes or ticks between treatments? Nature is unpredictable. If you are on a seasonal contract and have a mosquito bloom or see ticks in between treatments just give us a call and we will come out as soon as possible and treat your yard free of charge.  Remember, when we spray, we kill 80-90% of the ticks and mosquitos.  That means if you started with 1000 mosquitos you could still have 100 buzzing around.

Does your treatment kill gnats? Collaterally, our spray kills gnats on contact but gnats don’t live in the same habitat as ticks and mosquitos, we can’t completely eradicate them and you will have some residual gnats in your yard.

Do I need to be home when the tech comes to treat my yard? Not at all. We will treat your yard and let you know we were there.  Our tech will leave a card with the date and time on your door and that evening you’ll get an email from us notifying you that we treated your yard.

Do I need to schedule our service each month? Once your seasonal contract or event spray is booked we’ll come out and service your property. No need for you to call or do anything. You will be notified via email when we are coming out and when we have completed spraying your yard.

How soon can my kids or pets play in the yard after you spray? Our products generally dry in about 30 minutes after spraying. Of course it’s dependent on weather conditions but we ask that your kids and pets not go in the yard until it dries. After that feel free to enjoy!

What type of payments do your take? Personal check, Visa, Mastercard and American Express.

Can your products be sprayed on my vegetable garden? We won’t spray your vegetable garden unless you ask us to.  However, our Simply Organic Program is certified by the USDA and can be applied to your vegetable garden.

How do you treat my yard? We use backpack motorized sprayers. They look a lot like the blowers yard maintenance companies use to blow leaves and cut grass.

How does your guarantee work? Nature is unpredictable. For those customers who are on seasonal contracts if you ever have a problem with ticks and mosquitos in between your regularly scheduled service simply give us a call and we will get it taken care of as soon as possible. That’s it…it’s that simple.  Generally we can get your scheduled for a respray within three business days.